We only accept returns or refunds for products that arrive damaged. Please report any issues to our customer support team within 3 days of delivery with proof of damage. We will do our best to arrange a replacement, but it is subject to availability and cannot be guaranteed. Please see our full returns & exchange policy for complete guidelines.

Once you place an order, you will receive a confirmation email and SMS/WhatsApp message with your order details and order number. Our verification team may also give you a confirmation call to verify your details before processing.

Yes. Panghat delivers across India and also offers international shipping to select countries.

Orders are typically dispatched within 1–3 business days. Delivery timelines vary by location but generally take 3–7 business days within India & 10-15 days for overseas delivery.

Once your order is shipped, you'll receive tracking details via email, SMS, or WhatsApp, allowing you to monitor your shipment's progress.

Yes, you can request an address change within 24 hours of placing your order. Please note that once your package has been shipped from our warehouse, we are unable to modify the delivery address.

We strive to deliver every order in perfect condition. However, if you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery. To help us resolve this for you quickly, kindly provide photographs and an unboxing video when reaching out to our team.

Returns and exchanges are subject to our Return & Exchange Policy. Please review the policy page for eligibility, timelines and conditions before placing your order.

No. Any unstitched or semi-stitched apparel that has been altered or stitched by the customer cannot be returned. Additionally, any product that has been washed, worn or is missing its original tags and packaging is strictly ineligible for a return, exchange, or refund. Please review our returns & exchange policy for more information.

We provide a comprehensive size chart on every product page to help you find your perfect fit. If you need to make a size adjustment before your order ships, please let our team know immediately during your order confirmation call. If you would like to view the outfit or discuss sizing before purchasing, you can also take advantage of our live video call facility.